We ship joy, one carefully packed box at a time.

1. Where We Ship

We currently ship to countries worldwide, including:

•North America (USA, Canada)

•Europe (UK, Germany, France, Italy, etc.)

•Australia & New Zealand

If your country isn’t available at checkout, feel free to contact us and we’ll do our best to assist.

2. Processing Time

We aim to get your order ready as soon as we can:

•Digital downloads: Instantly available after payment confirmation

•In-stock physical products and personlized items: Ship within 2–5 business days

3. Shipping Costs

•Shipping fees are automatically calculated at checkout based on your delivery address of your order.

•Fress shipping on orders over $90 USD.

4. Delivery Time

Estimated delivery times:

•North America/Europe/Australia & New Zealand: 5–10 business days

•Other regions may take longer time, feel free to contact us and we’ll do our best to assist

Please note delivery times may vary due to customs, holidays, or local courier delays. It is out of our control.

5. Tracking & Notifications

Once your order has been shipped, you will receive an email with a tracking link so you can follow your package on its way to you.

6. Gifts & Special Notes

Need your order to be a gift?

Leave us a note at checkout and we’ll:

•Pack it extra nicely

•Remove pricing information

•Include a handwritten card upon request

7. Eco-Friendly Packaging

We care about the planet. Whenever possible, your order will be packed using:

•Recyclable or compostable materials

•Kraft boxes and paper padding

•No unnecessary plastic

8. Urgent Orders

Have a specific date in mind?

Contact us before placing your order and we’ll check express shipping options. Rush delivery may incur additional charges.

9. Delayed or Lost Packages

If your package hasn’t arrived within 30 days, please contact us at hello@cosmosboo.com We’ll investigate and offer a solution — whether it’s a replacement or whatever works best for you.

10. Customs & Import Taxes

International customers are responsible for any customs duties or import taxes charged by their local authorities. We always declare shipments responsibly to help minimize extra fees.